Refund & Cancellation Policy

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This Refund & Cancellation Policy was last updated on July 4, 2021.

Refund & Cancellation Policy

We strive to ensure that you are fully satisfied with our products and services and, subject to the following provisions, offer a refund / exchange on most items purchased at Novo Leaders

Breach of Implied Condition

Where any of the Goods/ services are faulty (or become faulty through no fault of yours) or are not in accordance with your order or the law otherwise provides that they may be returned, you may, within 5 days, return the Goods to us at no cost to you for a refund, by emailing us at [email protected]